Great customer service throughout, expert negotiation on our behalf, and very knowledgeable. Always prompt. As first time buyers it was great working with Jane, she explained every step of the way and kept us on track with the relevant deadlines.
Being a first time buyer the staff especially Claire and John guided me along the right tracks and made sure I understood all parts of the process. No questions were ever deemed silly. Having access to experienced people makes all the difference and the service was first hand. I would recommend using the Dalkeith Branch at all times. Thanks to their patience and availability my move to the new house was very smooth.
Great service from start to finish. I sold my property with McDougall McQueen and purchased a property with them and the whole team was very helpful and informative throughout. In particular Devon Robertson and Julie Aberdien from the Penicuik office. Thank you so much for making a stressful time easier.
Rhona is very helpful and helped with the whole process from start to finish, depending on Mcdougall Mcqueen and specially Rhona Brown made the process much easier for me.
Lauren and Julia were very helpful through the whole house buying process. They kept me updated, let me know when things needed to be done and anything unclear they explained well along the way. They were always friendly and were happy to take time for face to face meetings. Any more detailed questions I had were answered quickly and completely.