Independent reviews from Rated 4.94 based on 292 reviews
Susan Oates helped with the purchase of my first property. I was using the LIFT scheme which made things a little less straight forward however Susan was very knowledgeable and dealt with everything quickly.
Thank you for all your help making my first property purchase a smooth and stress free experience! Leigh-Ann S, 28 February 2019
We had an excellent service from all the McDougal McQueen team we dealt with throughout the whole, long process. There were some challenges with this along the way but they were dealt with very well and always in a friendly, helpful manner. There were times when we felt we didn't understand certain things and it seemed hard to get to that understanding but overall we came away thinking McDougal McQueen had done an excellent job for us. Kate, 27 February 2019
Mary recently completed some legal work on our behalf. I'm pleased to say Mary was professional, efficient and easy to deal with throughout the process. An expert in her field and I would have no hesitation in recommending Mary and the team to others. Keith, 21 February 2019
McDougall McQueen were really great when it came to selling our house. Andrea and
Caroline were our main points of contact and they informed us at every stage of the sale. When our first transaction fell through they could not have been more prompt at helping us find a new buyer. The Conveyancing was handled expertly too! Thank you all. We would definitely recommend McDougall McQueen's services to anyone looking to sell. Calum and Fiona, 14 February 2019
Kim at the Penicuik branch was a pleasure to deal with. She was so friendly whilst providing a very efficient service from start to finish. Martin, 24 January 2019
From start to finish, Mary's communications were excellent, which is the key to eliminating stress, delays, and risk of mistakes. Very pleased with the process and the outcome. Executor, 20 December 2018
We went from first agreeing to engage McDougall McQueen to act as sales agents to getting the property on the market, getting a closing date and having a choice of offers in 6 weeks ... and all this just before Christmas when the market is far from peak.
Andrea was very quick and responsive to all lour queries and the whole process was a breeze. Very happy with the service. Jason, 20 December 2018
From the outset, Angela at McDougall McQueen was highly professional, very knowledgeable, efficient as well as understanding of the various issues (executry sale). I knew that I could rely on her to bring things back on track when challenges arose. It was reassuring to have her look after the sale of our family's property. An obvious recommendation. JAR, 20 December 2018
Exceedingly easy to deal with; it's great to get a sense of informal friendly support during an otherwise stressful event (house sale) grr150, 11 December 2018
It was a pleasure to deal with Mary and her team who acted in a pleasant and professional manner from start of the process to the end. Mary and her team demonstrated great understanding of the Edinburgh property market and also guided me through some of the legal intricacies (e.g. additional dwelling supplement).
This was the second time that I have used the services of McDougall McQueen and will not hesitate to use them again. Scott, 30 November 2018
This is the third time we have used Dorothy and she has always been excellent. This time a complicated family transaction was dealt with efficiently, also grateful for Dot Mullallys input and help. Highly recommended conveyancing team. A W Rowat, 22 November 2018
Susan dealt brilliantly with the sale of our deceased parents house.At what was an anxious and upsetting time she was approachable,calm, sensitive and always extremely efficient. She always responded promptly to calls and emails, and kept us informed throughout. She gave us good advice and made good judgement calls when required. All in all an excellent service and I could not recommend her more highly. Christine, 19 November 2018
Many thanks to Dorothy for all her support. She is unfailingly efficient, helpful and always replies to emails/ phone calls promptly. I am impressed by not only her professionalism but also by her kindness, reassurance and warmth . A huge asset to the organisation. G.Grant, 15 November 2018
Lynn was very helpful and always available when I needed any advice or guidance with my new home. Also responded to emails and questions very quickly. Thanks a lot. Darren Leslie, 14 November 2018
This was our first house purchase in Scotland so we were completely unfamiliar with the process. The team provided all the necessary information for us to undertake our purchase and were available to answer all our queries promptly, in addition to keeping us informed of all developments. We would definitely use them again. Alan, 14 November 2018
After our first offer failure to complete, I was pleasantly surprised to find there was no charge for the services provided to date! Shortly after, a property came back on the market we had previously viewed at fixed price and we needed a quick turnaround to secure the deal. Dorothy and the team at McDMcQ (thanks also to Devon!) turned the deal around in 16days from offer to keys!! John, 11 November 2018
Really impressed with Dorothy Woodward. Very helpful and efficient when dealing with our purchase on the West Coast of Scotland. Would not hesitate to recommend her to anyone. Wendy, 1 November 2018
My thanks go to Carol for her efforts and for keeping me updated at all times throughout the marketing & sale process. Neil L., 23 October 2018
The quality and speed of communication from Kim was excellent. I was kept up to date at all times never having to chase anything. Great service. Jim Grierson, 20 October 2018
I was dealt with kindly and kept up to date as events happened. never felt at a loss Kim did well Ron Wilson, 19 October 2018
Mary is very friendly and explained everything clearly to me. She helps me to settle well in my new house, very happy with her service Chanel lee, 12 October 2018
Lynn was very helpful all the way through the period to eventual settlement. Bright and enthusiastic, both very useful qualities especially when the other side made what was a relatively straight forward purchase, very frustrating at times, due to their inability to answer very normal questions. Jamie, 4 October 2018
I sold and bought properties at the same time and couldn't be happier with the service I received. Everything handled efficiently and cheerfully from start to finish. Would highly recommend M. Hope, 3 October 2018
From the valuation stage to the closing date the Property Team at McDougall McQueen were superb. Angela's advice and valuation were spot on and Wendy guided us through the sale process to a successful closing date. Fantastic service. Highly recommended. Andrew, 26 September 2018
Lynn has been so helpful, knowledgeable and efficient to work with throughout the process of purchasing our first home. She made the experience very straightforward for a first-time buyer and has excellent communication skills. I would highly recommend working with Lynn in the purchase of a property. Rebecca C, 26 September 2018
Team work at it's best ! Prompt action and very efficient service. A stressful and difficult business of selling my sister's house on her behalf was made as bearable as possible. I would definitely recommend them. Lespedoza, 14 September 2018
Kirsty was very efficient and friendly. She negotiated a successful offer on my behalf. With the expert advice I have received to date I am now looking forward to the conclusion of purchase. J White, 30 August 2018
I wanted to get my property on the market quickly as soon as it was ready. Wendy worked very hard and effectively to get it on the market promptly. She knows her market well and I was happy to trust her advice. Happy Client, 19 August 2018
We were delighted with the service provided by Carol and other members of staff at the Penicuik office. We were kept informed at all times and felt we were in safe hands throughout the process of selling our property. Carolyn & Gordon, 13 August 2018
My experience so far has been a very positive one with Kirsty. I found her very responsive for most of the part and answered all of my questions in a timely manner. The purchase of my new home thus far has went smoothly and I just hope the missives part does as well. thanks Kirtsy Ann Hosea, 30 July 2018
I had a flat to sell and found the assistance I received from both
the members of staff excellent. Their skill and knowledge of what I needed to do was a very pleasant experience and took away any worry I had going ahead with this sale. I can only say I would recommend them highly and give them ten out of ten. Mary & Jim Lewis, 26 July 2018
Kirsty guided me through the purchase of my first property. The service was amazing and I would highly recommend her to anyone! Stewart, 20 July 2018
My whole selling/buying experience has been dealt with by a 1st Class Team - any questions/queries answered with confidence and reassurance.
A truly Professional Team who all knew exactly what was happening - and they were always happy to listen and give advice. A very confident and welcoming team. A truly Professional Team who I would recommend to all family and friends. Thank you all for an 'easy' move. Mrs S Dalkeith, 25 June 2018
The staff were excellent. Regular daily updates. Friendly and very helpful with great advice. I would fully recommend this team to assist you in selling your property. Mr, 20 June 2018
Great levels of service and an attention to detail! Really recommend to anyone looking to sell a property. Thumbs up! Super, 19 June 2018
Selling my Mum's house was made easy thanks to Fiona. I was kept informed every step of the way and the work that I had to do was minimal. On the day of completion Dorothy was also very helpful. Thank you. Louise, 8 June 2018
Would recommend this company to others as I received a 5* service from Wendy from day one she made everything so easy for me from the viewing right through to handling the offers.
It was an outstanding service!!
Thank You John Pearce, 22 May 2018
A very positive & simple experience to sell my first home - I dealt with both Caroline & Andrea and both were helpful, patient and very quick to keep me informed of any progress with the sale. Thank you both! Louise, 18 May 2018